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FAQ

  • 2. Are your fireworks safe to use?
    Yes, safety is our top priority. We source fireworks from trusted suppliers and provide clear usage instructions. Please follow all safety guidelines and local regulations when using our products.
  • 1. What is Fireworks Express?
    Fireworks Express is your premier online destination for purchasing high-quality fireworks, sparklers, and pyrotechnic products to make your celebrations truly spectacular.
  • 3. Where is Fireworks Express located?
    We are an online shop, so you can access our products from anywhere with an internet connection. We do not have a physical store.
  • 4. How do I place an order?
    Simply browse our online store, select the items you want, and add them to your cart. When you're ready, proceed to checkout and follow the steps to complete your order.
  • 6. How long does shipping take?
    Shipping times vary based on your location. You can find estimated delivery times during the checkout process. We offer standard and expedited shipping options. Standard Delivery will be 1-3 day to your door.
  • 5. What payment methods do you accept?
    We accept major credit and debit cards, as well as other secure online payment methods. All transactions are encrypted and secure.
  • 8. What is your return policy?
    We have a no return policy. As the goods contain gunpowder all products are checked with the supplier to be released for sale.
  • 9. What if my order arrives damaged or defective?
    If your order is damaged or defective, please contact us immediately. We will work to resolve the issue and provide a replacement or refund as needed.
  • 10. Are there legal restrictions on fireworks in my area?
    Fireworks laws and regulations vary by location. It's essential to check your local laws and obtain any necessary permits before using fireworks.
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